Privacy Policy

A-Realty Japan (“the Company”, “we”, “our”, “us”), operated by A-Realty Co., Ltd (株式会社A-Realty), is committed to protecting your privacy and ensuring the highest level of transparency in how we collect, manage, and safeguard your information.

As a licensed real-estate company in Japan, we process personal data in compliance with the Act on the Protection of Personal Information (APPI, Japan) and industry best practices.

By accessing our Website (https://arealty.jp) or using our services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

A-Realty Japan is a professional real-estate brokerage providing real estate services in Japan.

We prioritize safety, legal compliance, and data protection when handling tenant applications, rental inquiries, contract preparation, and communication with property management companies.

2. Personal Data We Collect

We may collect the following information when you submit inquiries, applications, or use our services:

2.1 Contact Details

• Full name
• Email address
• Phone number

2.2 Property Preferences and Application Information

(Collected only when necessary for searching or applying for a property.)

2.3 Technical & Usage Data

Automatically collected:

• IP address
• Browser type
• Pages visited
• Session duration
• Device identifiers
• Access logs

2.4 Cookies and Tracking Technologies

Used to improve:

• Site experience
• Load speed
• User preferences
• Analytics (Google Analytics, etc.)

We never sell your data.

3. Why We Collect Your Data

Your data is used only for the following legitimate business purposes:

• To provide real-estate services: Responding to inquiries, suggesting properties, creating customer profiles, and assisting with rental applications.
• To communicate with you: Sending property options, confirming viewing schedules, or updating application status.
• To comply with legal requirements in Japan: Real-estate companies must follow APPI and housing regulations.
• To improve website performance: Analytics, optimization, and user experience improvement.
• To protect the website from fraudulent access: Security logs and identity verification.
• To send email updates, newsletters, and marketing communications: When you provide your email address, you may receive:
  • Property recommendations
  • New listings
  • Market updates
  • Investment information

  You may unsubscribe at any time by contacting us directly. We do not share your email address with unrelated third parties.

4. Use of Third-Party Services

We may use trusted external services including:

• Google
• Microsoft
• Meta
• X
• Hosting providers (server security logs)

All third-party services follow their own privacy standards.

We allow you to create an account and log in to the Service through Third-Party Social Media Services.

If you choose to register or log in via a social media account, we may collect information such as your name, email address, activities, or contacts associated with that account.

By providing access, you allow us to use and store this information in accordance with this Privacy Policy.

5. How We Protect Your Data

We apply strict measures to safeguard your information:

• Encrypted transmission via HTTPS
• Restricted internal access
• Secure storage with access logging
• Compliance with APPI and international standards
• No unnecessary data retention

6. Data Retention

• Inquiry data: kept only as long as necessary
• Application data: kept for the legally required period
• Access logs: retained for security and troubleshooting
• Cookies: based on user/browser settings

7. Sharing of Personal Data

We do not share your data except in these cases:

7.1 When necessary to provide the service

With property owners, management companies, real estate agencies, utilities companies, moving companies, SIM card and internet companies.

(Only when you apply for a property or service and consent to sharing.)

7.2 With technical support providers

With service providers such as hosting, analytics, and customer support tools.

7.3 As required by law

When required by law for legal compliance.

8. International Users

A-Realty Japan supports clients worldwide.

All personal data is processed in Japan under APPI standards.

9. Children’s Privacy

Our services are not intended for individuals under 13, and we do not knowingly collect data from minors.

10. External Website Links

We may link to external sites (e.g., property management companies or real-estate portals).

We are not responsible for the privacy practices of these external websites.

11. Communication Through LINE, WhatsApp, and Similar Apps

To provide faster and more efficient support, we may use your phone number to contact you through messaging applications such as LINE, WhatsApp, or Facebook Messenger.

By providing your number, you agree that:

• We may add your phone number for service-related communication only.
• Communication may include property suggestions, viewings, application updates, investment proposals, or document assistance.
• We do not send unsolicited marketing via chat apps.
• You may request to stop communication at any time.
• Each messaging platform has its own privacy policy.
• We do not share your number with unrelated third parties.

12. Updates to This Privacy Policy

We may revise this policy to reflect legal updates, service improvements, or security enhancements.